International Orders

Overview

This policy outlines the procedures that our company follows when fulfilling international orders. International orders are defined as orders shipped outside of the United States of America.

Order Placement

Please contact us via telephone, email, or text message if you would like to place an international order.

Customers placing international orders must provide a valid shipping address and contact information. Our company reserves the right to cancel any international order that is suspected to be fraudulent or is in violation of any local or international laws.

Shipping

International orders are shipped via a third-party carrier, and shipping fees are calculated based on the weight and destination of the package. Our company is not responsible for any customs fees, duties, taxes, or other fees associated with the shipment of international orders. Customers are responsible for paying these fees to their local government or carrier.

Delivery

Delivery times for international orders may vary due to customs procedures and other factors beyond our control. Our company is not responsible for any delays or issues that may occur during the shipping process.

Returns and Refunds

International orders are not eligible for returns or refunds unless the product is damaged or defective upon receipt. In the event of a damaged or defective product, customers must contact our customer service department within 48 hours of receipt to initiate a return or exchange.

Limitations of Liability

Our company is not responsible for any losses or damages that may occur during the shipping process, including but not limited to lost or stolen packages, delays, or damage to the product. Customers assume all risks associated with the shipping and delivery of international orders.

Governing Law

This policy shall be governed by and construed in accordance with the laws of California.